All our orders are online. If you wish to place an order over phone, our rep will assist you in creating an online account and placing an order . After you place your order, we will send you an e-mail acknowledgement. Our phone, fax and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment. By placing an order on kaisar.in, you agree that you are buying for your business needs.
Our business hours
Our hours are 9AM to 8PM Monday to Saturday at 9500127620 (Contact Number)
Order delivery times
If material is in stock or readily available, we dispatch in 3-4 business days. For special order or out of stock items delivery times are 2 weeks. If we are not able to fulfill your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount
Central Sales Tax
We invoice all transactions and charge all taxes as per regulation.
We accept payments via Netbanking, NEFT/RTGS, debit cards, credit cards.
We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:
1. Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
2. Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
3. If the order is not serviceable by us due to non availability of the product among any of our vendors
4. If your pin code is not serviced by any of our courier partners
5. If the procurement is taking longer than 7 working days and you are not willing to wait further
Returns and exchanges
We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.
Additional information about previous orders
Click on Order History at the top of the web site to view information about your previous orders. From there you can access your invoices, proofs of delivery, and other shipment information.